Category Archives: News

Worldwide, 1 person dies every 6.5 seconds due to smoking and other tobacco use. Every day in the UK, over 900 school children (aged under 16) try smoking! Operation Smoke Storm is a brand new style of learning resource which … Continue reading

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There is a world wide web facility which enables you to create an image of yourself or an icon to represent your establishment, it is a gravatar. If you follow the gravatar link then you may register your email address … Continue reading

Posted in News | Comments Off on Gravatar – adding your image – what is the G?

The simplest options to try are as follows: 1. Reboot (switch off… count to 10… switch back on) your router 2. Reboot (switch off… count to 10… switch back on) your computer You’ll be amazed how many problems this solves … Continue reading

Posted in News | Comments Off on Nothing i do seems to work – help!

All current browser versions; if you use Microsoft’s Internet Explorer then you will have a better (more consistent) experience if you are on Version 9 Click here to download this version. If you encounter problems then we strongly recommend that … Continue reading

Posted in News | Comments Off on What browsers do you support?

The ‘Resources’ menu provides a list of all the downloadable/viewable resources, along with the Download Value for each. If a member’s credit budget (18 credits per week) is exceeded then they are prompted to acquire more. All credit budgets are … Continue reading

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When a user registers then they are allocated a budget of 18 credits. This credit budget is automatically refreshed each week (every Sunday). The current budget is shown on the right hand side of the page when members login and … Continue reading

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firstly, we are sorry about this, please do the following checks: 1. check that you have the correct video application software installed (flash player), click here 2. check that you have the correct browser software installed, click here 3. check … Continue reading

Posted in News | Comments Off on Problem downloading?

Yes we do: Run Test Note: that you should be able to both see and hear the video Note: that this will open in a new browser window.

Posted in News | Comments Off on Do you have a simple test that I can run?

You need the latest Adobe Acrobat Reader (Version 8 minimum, ideally version 9 or 10 [X]) and Adobe Flash Video player (Version 10.2.152 minimum) So, the easiest way to know if you have the right versions is just to follow … Continue reading

Posted in News | Comments Off on What is the correct video software?